We provide support and services for individuals with behavioral health and substance use disorders.
Accessing care is now easier than ever! Please see our intake process to understand the steps necessary to join the Sound Community.
INTAKE PROCESS
MEDICATION SERVICES
CASE MANAGEMENT
THERAPY SERVICES
24/7 RESIDENTIAL SERVICES
SOCIAL REHAB SUPPORTS
INTAKE PROCESS
Intake Process
Our process is simple. All you need to do is call. We will handle the rest. Help begins now.
What happens once I call?
You will talk to one of our dedicated Client Access Representatives who will talk to you about what services and supports you are looking for. They will also ask you for insurance information, the best way for our team to get a hold of you, and how quickly you can come into our office for an intake. What happens on my first visit?
You will fill out several forms in order for us to better meet your needs for treatment. You will meet with a caring clinician who will ask questions regarding your mental health needs, treatment history, and SCSI eligibility criteria.
If we are not the appropriate agency to meet your health needs, we will provide information about other treatment resources in the community.
For Providers:
If you are a provider and would like to refer an individual for services, please complete the below forms and fax to: 860-390-1459
MEDICATION SERVICES
Medication Services
New London Outpatient
Our outpatient programs provide one-to-one therapy, group therapy, and medication management for people with mental illness and/or substance use disorders. The goal of these services is to minimize hospitalizations and most importantly help individuals achieve independent living and community reintegration.
Medical Supports
Our Behavioral Health Homes (BHH) program offers services to individuals who have Medicaid and who have accumulated $10,000 in medical expenses over a year. Our team works on coordinating your care with a focus on ensuring you are connected to a medical provider and behavioral health services. Our team assists you in learning how to be healthier and what health screenings you should be aware of.
CASE MANAGEMENT
Case Management
Community Support Program
This program consists of mental health and substance use services and supports necessary to assist an individual in achieving and maintaining the highest degree of independence. The service utilizes a team approach to provide intensive, rehabilitative community support, crisis intervention, individual, and group psycho-education and skill building for activities of daily living, peer support, and self-management.
Supportive Housing
Services for housing resources are aligned through the CAN (Coordinated Access Network). All person’s enrolled would need to come through the CAN process and be placed on the BNL (Bi Name List) in order to be eligible for services.
Services for housing resources would begin by calling 211.
Sound Community Services Supportive Housing is not HUD (Housing and Urban Development) funded; Sound Community Services is contracted through DMHAS (Department of Mental Health and Addiction Services) to provide Permanent Supportive Housing (PSH) services once an individual is placed on the BNL and matched to one of our programs for intense case management services.
PILOTS
Pilots: We support individuals that are accepted by HUD and state funded Housing Programs which are administered by the SMHA (Southeast Mental Health Authority) Housing network office including Shelter plus care (S+C) and BOS 193 (14 capacity).
Pilots Development: We support individuals accepted into this program which includes 13 project-based sites owned and property managed by Corporation of Independent Living.
Next Step
Next Step: We support 10 individuals accepted into this program (formally consisted of 10 set asides through New London Housing Authority). Today, persons accepted into this program may be accepted into alternate rental subsidies or PSH (Permanent Supportive Housing) vouchers.
THERAPY SERVICES
Therapy Services
New London Outpatient
Our outpatient programs provide one-to-one therapy, group therapy, and medication management for people with mental illness and/or substance use disorders. The goal of these services is to minimize hospitalizations and most importantly help individuals achieve independent living and community reintegration.
24/7 RESIDENTIAL SERVICES
Residential Services
Residential programs are staffed 24 hours per day, 7 days per week. Programs focus on providing support to individual working towards independent living.
Bent Crandall Program (BCP)
A 12-18 month residential dual diagnosis program (Mental Health and Substance Use).
Michael Kerr Transitional Program (MKTP)
A 30-day residential living program for individuals diagnosed with mental illness and/or co-occurring disorders.
Supervised Apartment Program (SAP)
A 2-year, residential program that provides support to individuals diagnosed with a severe and persistent mental health diagnosis.
Young Adult Services:
Our two young adult service residential programs are a unique collaboration between SCSI and Southeastern Mental Health Authority (SMHA), through DMHAS, that serves young adults age 18-25. In order to access either of the programs listed below, you must be connected and working with the YAS SMHA team to be referred to this program. Please contact SMHA now, if this is a service you would like to see if you qualify for help.
Jason Hyatt Center (JHC) — The Jason Hyatt Center is a 12–18-month program designed to support young adults 18-25 years of age who struggle with navigating a direct path transitioning to adulthood, mental health challenges, and chronic homelessness.
Shaw Street — The YAS Shaw Street is a program that works with ages 18 -25, who have severe and persistent psychiatric disorder, or co-occurring psychiatric and substance use disorders that are accompanied by high-risk behavior.
Rite of Passage Program (ROPP) — The Rite of Passage Program is a program that works with four young adult males ages 18 – 25, who hold an Axis I mental health diagnosis and may have a combination of substance use or a developmental disability.
SOCIAL REHAB SUPPORTS
Social Rehab Supports
Being part of a network of support is something that is important to everyone. In our OASIS Center, AXS Center, and MIRP Program, we offer a place to assist in building this piece of someone’s life.
OASIS Center
The Oasis Center provides a structured community-based educational and social rehabilitation program for people with mental health and substance use disorders. Day services provide supported training, skill building, and social opportunities to increase independence, self-esteem, and community integration.
AXS Center
The AXS Center provides supportive services to homeless and transitional youth, ages 18-25, with mental health, emotional, and/or substance use concerns. Program staff assists youth with the transition to adulthood. The focus is on building positive relationships through education, connecting to services, recreation, and community partnerships.
Modified Intensive Rehab Program (MIRP)
The Modified Intensive Rehabilitation Program provides a recovery-based, skills training opportunity and peer support system for two hours a day, three days a week. The goal of the program is to assist clients in learning or strengthening the skills needed to support independent, community living and improve quality of life. The program focus is on living skills training, relapse prevention, social and communication skills, and mental health education.