Sound Leadership Academy

At Sound Community Services, we believe our positive workplace environment is a reflection of the leadership and vision created at the agency.

Over the past few years, we have focused a great deal of time and energy providing trainings to our current leadership, and those who would like to gain basic supervision, management and leadership skills to provide opportunity for personal and professional growth.

Out of this vison, the Sound Leadership Academy was born. The mission of the leadership academy is to provide ongoing skills-based training in areas that include effective communications, supervision skills and transformational leadership.

Recently, phase one was completely with five cohorts. At the conclusion of phase one, an all-day intensive training was conducted to top off phase one with the DiSC personality assessment and training with all 30 managers at the agency.

The DiSC profile is a non-judgmental tool used for discussion of people's behavioral differences. Those who participate in a DiSC program were asked to complete a series of questions that produce a detailed report about their personality and behavior. Through this deep dive into personality traits, they also developed strategies around working with people of other styles.

Benefits of the DiSC training include:
• Increase self-knowledge: how you respond to conflict, what motivates you, what causes you stress, and how you solve problems
• Improve working relationships by recognizing the communication needs of team members
• Facilitate better teamwork and teach productive conflict
• Develop stronger sales skills by identifying and responding to customer styles
• Manage more effectively by understanding the dispositions and priorities of employees and team members

What does DiSC stand for? What do the letters mean?


Person places emphasis on accomplishing results, the bottom line, confidence


  • Sees the big picture
  • Can be blunt
  • Accepts challenges
  • Gets straight to the point


Person places emphasis on influencing or persuading others, openness, relationships


  • Shows enthusiasm
  • Can be blunt
  • Is optimistic
  • Dislikes being ignored


Person places emphasis on cooperation, sincerity, dependability


  • Doesn't like to be rushed
  • Calm manner
  • Calm approach
  • Supportive actions


Person places emphasis on quality and accuracy, expertise, competency


  • Enjoys independence
  • Objective reasoning
  • Wants the details
  • Fears being wrong

Psychologists have been measuring personality traits since the 1930s. Since that time, they have strived to better understand personality and to create a way of measuring it. They have become more aware of the complexity of interactive forces that are responsible for any one behavior.
DiSC assessments differ in method and purpose from instruments used in clinical settings to determine the emotional health of individuals. DiSC is used only to help people understand themselves and others in the range of normal human behavior.
Most personality psychologists believe that traits and situations are interactive. This is one reason why DiSC can be so helpful — you can learn to adapt your own responses depending on the DiSC style of the person you're speaking with or your situation. For example, as a manager, you might choose not to use the behavior you're most comfortable with, but instead use one you know will be more effective with your entire team.
As a leader and coach, it was an honor to take our managers and leaders through this process. I believe this training played a key role in their personal and professional growth. Their willingness to show up, be fully present and vulnerable during the training was inspiring to me as their leader. We all learn new insight about each other, further solidifying our connection as a team.

At Sound Community Services, this is just one of the small ways that verifies that, together, we do change lives.