Frank Picazio
Frank Picazio, Director of Information Technology

As the IT Director at Sound Community Services, Frank is committed to leveraging technology as a catalyst for meaningful change in mental health and addiction services. By ensuring that every technological decision aligns with the organization’s mission, he strives to create systems and solutions that amplify impact, enhance accessibility, and streamline operations. Whether implementing innovative platforms to improve service delivery or optimizing back-end processes for greater efficiency, Frank approaches challenges with the belief that “there has to be a better way to do this.”
With a focus on collaboration and continuous improvement, Frank fosters partnerships across teams to ensure technology serves as a bridge—not a barrier—to achieving organizational goals. Beyond the workplace, they enjoy running and exploring the outdoors with his family, finding inspiration in both movement and nature.
What quote best captures your personal philosophy?
“It’s not about what you’re capable of. It’s about what you’re willing to do.” – Mike Tomlin
What is something unexpected that most people don’t know about you?
When I was about 4 years old, I was caught using a screwdriver to take the kitchen cabinets off their hinges. This marked the beginning of my curiosity about how things work mechanically. Since then, I’ve never stopped building, breaking, and tweaking things of all kinds—whether it’s woodworking, metal fabrication, or computer software and hardware.
What do you most want clients of SCSI to know about you?
In middle school, I discovered my passion for online multiplayer games. This love for gaming sparked my interest in computers, as I often had to troubleshoot and fix. While working as a dishwasher during my teenage years, I frequently daydreamed about working with computers instead. That dream became reality when I landed my first IT job at a local computer store during my senior year of high school. Since then, I’ve continued to grow and thrive in the technology field.
We believe in the ENDLESS possibilities that can be harnessed simply by
access to HOPE – HOPE in RECOVERY, HOPE in PROGRESS, and HOPE in the FUTURE.
DONATE to Sound Community Services to help give HOPE back to our community.